Botric provides an AI chat agent for your website. It answers every visitor's question from your docs, 24/7, in your brand voice, whether they arrive from search, a referral or an AI assistant, and escalates warm when a human is needed.
Does Northwind support SSO on the Growth plan?
Yes, SAML SSO is included on Growth and above. Enable it under Settings → Security; it works with Okta, Azure AD, and Google Workspace.
Can you migrate our data from Globex?
We can. A guided import covers contacts, events, and properties. Want me to connect you with onboarding to scope it?
Whether someone finds you through search, a referral, an ad or an AI assistant, they land on your site with something specific to find out. Most websites make them hunt through menus and FAQ pages, and a visitor who can't get an answer quickly leaves.
They came for a reason. They're not exploring your site for fun, they're trying to confirm one specific thing before they decide.
Pricing, fit, setup or a policy. Generic FAQ pages and search bars rarely answer the exact question that brought them.
People now ask ChatGPT, Perplexity or Gemini in plain language. They expect the same conversational experience when they land on your site.
If the answer isn't immediate, they go back to search and find someone else. The window is seconds, not minutes.
They arrive with one question and no patience to wait. One click on the chat button opens the chat window, with your welcome message ready for the question that brought them.
👋 Hi there! I'm your AI support assistant. How can I help you today?
Ask me anything!
Tell me more about your services
Happy to help. What are you looking to do?
The Botric Chat Agent learns from the sources you add, answers visitor questions on your website 24/7, and hands the conversation to your team through a ticket or a booked meeting when a person is needed.
Does Northwind support SSO on the Growth plan?
Yes, SAML SSO is included on Growth and above. Enable it under Settings → Security.
I'd like to talk to someone about migrating.
Set up the agent, choose its tools, add it to your site and watch what visitors ask.
Set the agent name and display name, write the welcome message and the greetings that follow, then preview the chat window and the website widget before anything goes live.
Switch on tools that end a conversation in a ticket, a form or a booking: Ticket System, Lead Generation, Support Form, Web Agent, Cal.com, Welcome Popup and Exit Intent.
Let visitors create support tickets directly through the chat agent.
Capture visitor information with customizable forms during conversations.
Receive support form submissions from your own website as leads.
Allow the agent to search specific websites or the internet for answers.
Enable visitors to book meetings directly through the chat interface.
Greet visitors beside the chat launcher with a message and an optional call to action.
Show a targeted popup when visitors attempt to leave your site.
Pick the widget, iframe or modal version, copy one script and paste it into your site. It loads asynchronously, so it will not slow your page down.
<script src="https://widget.botric.ai/" data-bot-id="your-agent-id" async> </script>
Track chat sessions, total queries, resolution rate, visitor countries and conversation categories, plus tickets, forms, bookings, most asked questions and recent conversations.
Review chat logs, tickets, form submissions and calls across all your agents, and filter by agent or conversation type.
Watch how Botric’s AI agent picks up the conversation, answering visitor questions in your brand voice, 24/7.
Botric provides an AI chat agent for website visitors that learns your product and docs, answers in your brand voice on your website, and hands off high-intent queries with full context attached, so no visitor hits a dead end.
Answer the specific questions every visitor brings, instantly, with no waiting and no time zones. Response quality stays the same at peak traffic as at midnight.
The agent learns from your product, help center, and policies, so answers are accurate, current, and on-brand.
Tone, formatting, and guardrails you set, with approved sources and human review. The agent sounds like your team, not a generic bot.
One agent on your website as a widget, iframe or modal, with tickets, forms and bookings built in. Paste one script, no rip-and-replace.
High-intent queries route to your team with the full transcript and intent attached. The right humans handle the right conversations, never from cold.
See what visitors ask, where they drop, and which answers resolve, feeding straight back into your content strategy.
On channels, training, escalation, and how it connects to AI Visibility.
An AI support agent answers customer questions in natural language using your own content, and hands off to a person when it cannot resolve something confidently. Botric provides an AI chat agent for your website, built to answer every visitor, including the growing number who arrive from AI recommendations.
It answers visitor questions on your website, instantly, in your brand voice, 24/7. Trained on your product and docs, it resolves around 80% of inbound questions without a human and escalates the rest with full conversation context so your team never starts cold.
It runs on your website as a widget, iframe or modal, with Ticket System, Lead Generation, Support Form, Web Agent, Cal.com booking, Welcome Popup and Exit Intent tools. Analytics integrations are Google Search Console and Google Analytics; Gmail, HubSpot and WhatsApp integrations are coming soon. It sits on top of your existing stack with no rip-and-replace.
It ingests your product docs, help center, and policies, then follows the tone and guardrails you set. You review and approve sources before it goes live.
On the rules you define: high intent, sensitive topics, or anything it can't resolve confidently. The handoff carries the full transcript so your team never starts cold.
AI Visibilityis Botric's first engine: it tracks how often ChatGPT, Google AI Overviews, Gemini, Perplexity, and Claude recommend your brand and closes the citation gaps. AI Customer Support is the second: it answers every visitor who lands on your site, including those AI recommendations send. Together, they close the full loop from AI discovery to customer resolution.
No. It answers every visitor, whatever brought them: search, ads, referrals, direct or an AI assistant. Visitors who arrive from AI recommendations are a high-intent group with a specific question and an expectation of an immediate, conversational answer, which generic FAQ pages and slow ticket queues don't meet. The chat agent is built to meet that expectation for everyone.
Book a walkthrough and watch the chat agent answer real questions from your own docs.
