Privacy Policy

    This Privacy Notice for BOTRICAI INC ("we", "us", or "our") describes how and why we collect, use, store, share, and manage ("process") your personal information when you use our services ("Services"), including when you:

    • Visit our website at https://botric.ai or any linked BOTRICAI INC websites.
    • Engage with us through sales, marketing, events, or customer support interactions.

    Please read this notice carefully to understand your privacy rights and choices. If you disagree with our policies, please do not use our Services. For questions or concerns, contact us at privacy@botric.ai.

    Summary of Key Points

    • Information Collected: Personal details you voluntarily provide (name, contact details, billing information) and technical information automatically collected (IP address, browser type).
    • Sensitive Information: We do not collect sensitive personal information.
    • Third-party Information: We do not collect personal information from third-party sources.
    • Purpose of Information Processing: To deliver and enhance our Services, ensure security, improve customer support, and comply with legal requirements.
    • Data Sharing: We may share data in specific scenarios, including business transactions such as mergers or acquisitions.
    • Security Measures: We employ robust technical and organizational safeguards to protect your data.
    • Your Rights: Depending on your jurisdiction, you have the right to access, correct, delete, or manage your data.

    Table of Contents

    1. Information We Collect
    2. How We Process Your Information
    3. Legal Basis for Processing
    4. Information Sharing
    5. Cookies and Tracking Technologies
    6. Artificial Intelligence Products
    7. Social Logins
    8. Data Retention
    9. Data Security
    10. Minors' Privacy
    11. Your Privacy Rights
    12. Do-Not-Track Controls
    13. US Residents' Specific Rights
    14. Regional Privacy Rights
    15. Updates to This Notice
    16. Contact Information

    1. Information We Collect

    We collect information you voluntarily provide when registering for or using our Services. This may include:

    1. Personal Information: Name, email, phone number, billing address, and payment details.
    2. Automatically Collected Information: Technical data (IP address, browser type) collected through cookies and similar technologies.

    2. How We Process Your Information

    We use your information to:

    1. Provide and improve Services
    2. Manage user accounts and interactions
    3. Ensure security and prevent fraud
    4. Comply with legal obligations

    3. Legal Basis for Processing

    We process your information based on:

    1. Your consent
    2. Legal obligations
    3. Protection of vital interests

    4. Information Sharing

    We may share your personal information:

    1. With service providers assisting us in delivering our Services
    2. During corporate transactions (mergers, acquisitions)

    5. Cookies and Tracking Technologies

    We use cookies and similar tools to enhance service performance, analytics, and user experience. You can control cookie preferences through your browser settings.

    6. Artificial Intelligence Products

    Our Services include AI-powered features designed to enhance customer support experiences. We partner with third-party AI providers (e.g., Mistral AI, OpenAI) and may share your input data to deliver these functionalities.

    7. Social Logins

    Using social media logins may share certain profile information with us, depending on your privacy settings with the third-party provider.

    8. Data Retention

    We retain your personal information only as long as needed for the purposes outlined, or as required by law. When no longer needed, we securely delete or anonymize it.

    9. Data Security

    We employ robust security measures, including encryption, to protect your information. While we strive for maximum security, no method is entirely foolproof.

    10. Minors' Privacy

    Our Services are not intended for children under 18. We do not knowingly collect data from minors.

    11. Your Privacy Rights

    You have rights to access, correct, or delete your data depending on your jurisdiction. Contact us at privacy@botric.ai to exercise your rights.

    12. Do-Not-Track Controls

    We currently do not respond to Do-Not-Track browser signals. We will update this policy if standards for handling such signals are established.

    13. US Residents' Specific Rights

    US residents, depending on their state (e.g., California, Virginia, Colorado), may have additional rights such as:

    • Right to know what personal data is collected
    • Right to request deletion of personal data
    • Right to opt-out of sale of personal data
    • Right to non-discrimination for exercising privacy rights

    14. Regional Privacy Rights

    Depending on your location, additional privacy rights may apply:

    • Australia & New Zealand: Rights under the Australian Privacy Act and New Zealand Privacy Act.
    • European Union & UK: Rights under GDPR including access, rectification, erasure, and data portability.
    • Canada: Rights under PIPEDA including access and correction of personal information.

    15. Updates to This Notice

    We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new policy on this page. Changes are effective immediately upon posting.

    16. Contact Information

    If you have any questions about this Privacy Notice, please contact us:

    BOTRICAI INC

    166 GEARY ST STE 1500 606

    San Francisco, CA 94108, USA

    Email: privacy@botric.ai